Privacy Policy

Company details

Responsible Parking Management Limited is registered in England and Wales as a limited company.
Registration Number: 11189397
Registered Office: Elizabeth House, 13 – 19 Queen Street, Leeds, LS1 2TW

GDPR

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). We, Responsible Parking Management Ltd take the protection of data very seriously and we have implemented a lot of policies and procedures to work in line with GDPR and keep your data safe.

This page should be read in conjunction with the following policies:

Website Privacy Policy

We take care to protect the privacy of users of this website. This Privacy Policy has been produced in accordance with the General Data Protection Regulation (GDPR) and applies to all personal data, as defined in the regulation. Responsible Parking Management Ltd will collect information you supply via this website, such information may include your name, postal address, email address and telephone number in order to respond to your enquiry or appeal. Information supplied to us is subject to confidentiality and will not be disclosed without your prior consent other than to the IPC/IAS, mail service providers, credit reference agents, collection agents or solicitors for this purpose and any authorised sub-contractors if provided in relation to a Parking Charge.

With regard to each of your visits to our website we may automatically collect technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Rescue Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. The information we collect and store during normal use of this site is used to monitor and analyse how parts of the site are used. Such does not result in any personally identifiable data being collected or stored.

By submitting your information and/or use of this website you consent to the use of that information as set out in this policy.

Any changes to the privacy policy will be posted on this page so that you are made aware of the information that Responsible Parking Management Ltd collect and how it is used at all times and your continued use of the website will be your acknowledgement of your agreement to the new policy.

Privacy Statement – Appeals Section

This privacy policy has been produced in accordance with the General Data Protection Regulation (GDPR) and applies to all personal data, as defined in the Act. Responsible Parking Management Ltd will collect information you supply via the website, such information may include your name, postal address, email address and telephone number in order to assess your appeal. Information supplied to us is subject to confidentiality and will not be disclosed without your prior consent other than in proper processing of the appeal, whereby it may be necessary to share data with the IPC, IOS mail provides, credit reference agents, collection agents or solicitors for this purpose.

Depending on the nature of your appeal, the information you give may be classed as sensitive personal data. For example, if you give information relating to a medical condition you may have. We will only use this information as part of your appeal or if you make a Right of Access request. We will not use it for any other purpose. We will not ask you for any more information than we need, and we do not keep your information for any longer than we need to.

We take reasonable steps to keep your details up to date and accurate. Please bear in mind that we may hold your records after your appeal has been considered as we are required to have an effective audit trail and to comply with regulatory and legislative requirements.

General Data Protection Regulation (GDPR) gives you the right to access information held about you. You can access personal data we have about you by emailing dpo@responsibleparkingmanagement.co.uk or by writing to Responsible Parking Management Ltd, Elizabeth House, 13 – 19 Queen Street, Leeds, LS1 2TW.

We look after your personal data by having security that is appropriate for its nature and the harm that might result from a breach of security. Unfortunately, the transmission of the information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

By submitting your appeal, you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted to this page so that you may be aware of the information that Responsible Parking Management Ltd collect and how it is used at all times and your continued use of the website will be your acknowledgement of the agreement to the new policy.

Privacy Statement – Payments

This privacy policy has been produced in accordance with the General Data Protection Regulation (GDPR) and applies to all personal data, as defined in the regulation. Responsible Parking Management Ltd will process information you supply whilst making payment of your Parking Charge, including your name, postal address, and bank details. This information is subject to confidentiality and will only be used for this purpose. All payment details which include bank details, name on card, address are processed via our payment provider Ecom6, their privacy policy is available at http://ecom6.com/privacy-policy.

We look after your personal data by having security that is appropriate for its nature and the harm that might result from a breach of security. Unfortunately, the transmission of the information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk and you should take appropriate steps in respect of this risk.

Contact forms

Throughout the website (www.responsibleparkingmanagement.co.uk) we give users of the website the opportunity to contact us. By filling out any of the contact boxes you give Responsible Parking Management Ltd consent to contact you by phone or email in connection to your query. You can withdraw consent at anytime under GDPR, to do so please email our data protection officer: dpo@responsibleparkingmanagement.co.uk.

User obligations

You hereby take the following obligations:

You agree to fully reimburse Responsible Parking Management Ltd in respect of any losses, costs, actions, claims and liabilities incurred by Responsible Parking Management Ltd as a result of any breach of these terms or any data submitted by you to us. No representative or warranty is given in regards to the accuracy of information on this website and there shall be no liability for any loss, damage or expense arising in contract, tort otherwise out of any reliance on information contained in this site, access to use of or inability to use this site. You accept that Responsible Parking Management Ltd takes no responsibility for any error or omission relating to the material contained in the website.

Copyright subsisting in the consent of this website, including without limitation all trademarks, text, graphics and information is owned by Responsible Parking Management Ltd, save where expressly stated.

Upon termination of your right to use the website, you must destroy any copies, electronic and printed, of material obtained from the website that you have in your possession or under your control or otherwise return or dispose of such material in the manner directed by Responsible Parking Management Ltd

Right of Access under GDPR

A data subject should have the right of access to personal data which has been collected concerning him or her, and to exercise that right easily and at reasonable intervals.

Right of Access requests can be made by emailing dpo@responsibleparkingmanagement.co.uk or in writing to Responsible Parking Management Ltd, Elizabeth House, 13 – 19 Queen Street, Leeds, LS1 2TW

To request all your personal data we have on file for you, please supply the following information:

We will respond to you in the same method you make the request. All successful requests will be fully responded to within 28 days.